Shipping policy

Thank you for visiting and shopping at rissarose.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Orders are shipped using Australia Post with a flat rate calculated at checkout. 

Shipment method

Estimated delivery time

Shipment cost

Australia Post Untracked Letter

5-20 business days

Free

Australia Post Tracked Letter

5-10 business days

$6 (Free for orders over than 50)

Australia Post Parcel

3-10 business days

$9.5 (Free for orders over than 100)

Australia Post Express parcel

1-2 business days

$12.5

 

Standard and Express delivery options are available. Delivery times vary depending on your location. COVID-19 restrictions may affect services and deliveries may be delayed as a result.

Except for Australia Post Untracked Letter, all other shipment methods come with tracking. 

Rissa Rose Cookie Cutter is not responsible for any delays, damages or lost items during transit.

The customer is responsible for any redelivery fees.